Ethics Policy

美国心脏协会道德政策反映了高标准的商业行为，代表了我们组织的标志. Our Ethics Policy helps define our commitment to support a culture of openness, trust and integrity in all we do.

我们致力于以最高的道德行为标准开展美国心脏协会的所有事务和活动. 我们所有人都有义务坚持这一政策，并鼓励其他人也这样做.

As volunteers and staff, we are passionate about working with all of our customers. We must dedicate ourselves to pursuing our mission with honesty, fairness and respect for the individual, ever mindful that there is no "right way" to do the "wrong thing."

The Ethics Policy helps clarify our standard of conduct. 它明确表示，美国心脏协会希望志愿者和员工了解与他们的行为有关的道德考虑. Our Ethics Policy affirms our long standing commitment to not merely obey the law, but also to conduct our business with integrity and without deception.

美国心脏协会正直和诚实的声誉在今天比以往任何时候都更加重要. As we think of "what we do" at the American Heart Association and "how we do it,永远记得我们有责任问自己:“我做‘正确的事’是为了‘正确的理由’吗?”?"

Code of Ethics

The summary code of ethics includes the following provisions:

American Heart Association employees and volunteers must:

  • 在工作环境中，作为一个负责任的伙伴，积极促进同事之间的道德行为.
  • Deal fairly with AHA Customers, suppliers, competitors, volunteers, and employees.
  • Provide constituents with information that is accurate, completely objective, relevant, timely, and understandable.
  • Comply with applicable government laws, rules and regulations.
  • 维护美国心脏协会或其客户委托给他们的信息的机密性，除非获得授权或有其他法律义务披露.
  • Accept responsibility for preventing, detecting, and reporting all manner of fraud.
  • Be honest and ethical in their conduct, 包括对个人和职业关系之间实际或明显的利益冲突的道德处理.
  • Protect and ensure the proper use of company assets.
  • Prohibit improper or fraudulent influence over the External Auditor.

The purpose for this ethics policy is to support a culture of openness, trust, and integrity in all American Heart Association management and business practices.  一个被充分理解的道德政策需要每个AHA志愿者和员工的参与和支持.

At the American Heart Association, we are dedicated to working with our volunteers, employees, partners, 减少供应商和客户因心血管疾病和中风造成的残疾和死亡.  我们致力于以最高的道德操守标准来开展美国心脏协会的所有事务和活动.  人力资源政策手册中的美国心脏协会行为准则为我们日常工作中的决策和行动提供了指导.

We are committed to the responsible use of AHA assets; to provide accurate, complete and objective information; to respect the confidentiality of financial and other information; to act in good faith and exercise due care in all we do; to comply with all rules and regulations, and to proactively promote ethical behavior.

The AHA’s Ethics are built on the AHA’s Guiding Values.  As such, 我们承认每个人都有责任通过实践和促进以下价值观来确保我们的集体成功，这些价值观反映了我们希望如何运作和被他人看待的共同观点.

Our Values

  • Improving and Extending People’s Lives
  • Bringing Science to Life
  • Speaking with a Trustworthy Voice
  • Building Powerful Partnerships
  • Inspiring Passionate Commitment
  • Meeting People Where They Are
  • Making an Extraordinary Impact
  • Ensuring Equitable Health for All

Our People

美国心脏协会致力于提供一个重视志愿者和员工多样性的工作环境.  所有人力资源政策和活动都旨在创造一个相互尊重的工作场所，让每个人都有机会发挥最大潜力.

Employees are provided opportunities regardless of race, color, national origin, religion, sex, sexual orientation, marital status, age, veteran status or disability. 这些政策适用于申请人和雇员在就业的所有阶段，包括, recruiting, hiring, placement, training, development, transfer, promotion, demotion, performance reviews, compensation, benefits and separation from employment.

我们将通过定期征求员工的反馈意见来评估我们如何遵守我们的道德准则, volunteers and customers. We will provide all of our stakeholders a mechanism to report unethical conduct. 我们将从员工入职培训开始，并定期向员工和志愿者传达所有这些期望.

AHA volunteers, employees, 承包商和供应商应向其主管报告任何被认为不适当的做法或行为, another AHA leader, the Human Resources department, or via the AHA ethics hotline.

Our Customers

We are dedicated to 100% customer satisfaction.   我们致力于发展“客户热情”，并热衷于超越客户的期望. 我们致力于预测客户不断变化的需求，及时创造, innovative and superior programs, products and services.

Fraud

Fraud is defined as any intentional act or omission designed to deceive others, resulting in the victim suffering a loss and/or the perpetrator achieving a gain.  美国心脏协会董事会和高级管理层采取了“不容忍欺诈”的态度.  In addition to the Board, volunteers, management and staff at all levels of the Association have responsibility for preventing, detecting and reporting fraud.

In addition to the definition of fraud set out above, this policy covers any dishonest or fraudulent act, including but not limited to:

  • Misappropriation of funds, securities, supplies or other assets.
  • Impropriety in the handling or reporting of money or financial transactions.
  • Profiteering as a result of insider knowledge of company plans or activities.
  • Disclosing confidential and proprietary information to outside parties.
  • Intentional, 虚假陈述或隐瞒重大事实，以诱使他人根据该事实采取行动以获取利益, benefit or gain.
  • Accepting or seeking anything of material value from contractors, vendors or persons providing services/materials to AHA, unless pursuant to the Acceptance of Gifts Policy.
  • Destruction, removal, or unauthorized use of records, furniture, fixtures, and equipment.
  • Any similar or related irregularity.

每个管理人员都要熟悉在他或她的职责范围内可能发生的不正当行为，并对任何不正当行为的迹象保持警惕.  An employee, volunteer, consultant, vendor, contractor, 或与AHA有业务往来的外部机构应立即报告发现或怀疑的任何违规行为, as instructed below under ‘Reporting Ethics Violations.任何怀疑或举报不诚实或欺诈行为的员工或个人不得试图亲自对任何涉嫌欺诈行为进行调查或面谈.  Investigations will be coordinated with the Legal Department and other affected groups, both internal and external.  For additional information regarding fraudulent activities, refer to the AHA Fraud Risk Management Program.

Conflict of Interest

[See AHA Conflict of Interest Standards]

Association's Property and Information

Employees and volunteers are expected to protect the AHA’s property at all times; including cash, equipment, records, employee, and customer information.  这也要求员工和志愿者对美国心脏协会的记录保密, and employee and customer information.

Nondiscrimination Policy

美国心脏协会的政策是，美国心脏协会的志愿者成员和工作人员的结构以及所有的项目和活动, its Affiliates and components shall be designed and conducted without regard to race, religion, national origin, sex, age, disability or other non-merit criteria.

Reporting Violations

If you have questions or concerns about compliance with any of the policies listed above, or are unsure about what is the “right thing” to do, we strongly encourage you to first talk with your supervisor, program leader, another AHA Leader or the Human Resources department.  If for any reason you are uncomfortable talking to any of these individuals, contact the AHA ethics hotline at 866-293-2427 or www.ethicspoint.com(link opens in new window) to report your concerns. Your calls will be handled in confidence. No director, trustee, officer, 善意举报由美国心脏协会或其内部采取的非法行为或可疑行为的雇员或志愿者, fraudulent, or in violation of any adopted policy will suffer intimidation, harassment, discrimination or other retaliation. 美国心脏协会认真对待有关可能存在的歧视的投诉和报告，并根据我们的程序和任何适用法律的要求进行调查.